Privacy Policy

Aston Lucas Gourmet values the protection of your privacy, and treats your personal information with the highest levels of confidentiality. We are committed to safeguarding your personal information and will always handle your personal information securely and carefully.


Information that you supply directly, such as through an online order, joining our newsletter database or through general enquiries, is used only to provide the best service to our customers and personal information is always stored securely. All data collected, whether directly or indirectly, is used only by Aston Lucas Gourmet and is never provided to any other party without your permission or to the extent required by law.


When placing an order on our website, we record sufficient personal details to confirm your identity, and to ensure we send goods to the correct address. At no time do we record your credit card information on our site.


Aston Lucas Gourmet will, on request, provide an individual with access to any information we hold about them. Technology and security measures have been implemented to protect the personal information that we have under our control from unauthorised access. Aston Lucas Gourmet will comply with the principles as set out in the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000.



We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfil your requests; or to cooperate in any legal investigation as required by law.


Minimum Order

Melbourne stores – $150 

Cold Express and Metcash – minimum orders vary, please confirm with your salesperson

Order Cut offs

Fresh Pasta and Desserts – 48 hrs notice (2pm two business days prior)

Grab & Go range – 24 hrs notice (2pm one business day prior)


Please check with your salesperson to find out your store’s delivery days or call our office on 9116 3896. 

Our customer service team will be happy to help.